The 14-Day Cooling-Off Period, Automated
WBaas helps EU merchants comply with the mandatory 14-day cooling-off period — the compliant widget, automatic validation, PDF generation, and webhook triggers that integrate seamlessly with your existing eCommerce stack.
GDPR & EU Directive 2023/2673 compliant • Setup in minutes
Works with
EU Compliance Is No Longer Optional
Fines Up to €50,000
Since June 19, 2026, EU Directive 2023/2673 is in full effect. Every EU eCommerce merchant must provide a clear, accessible withdrawal mechanism. Failure to comply can result in fines up to €50,000 — plus legal penalties and reputational damage.
Manual Processing Costs Time
Manual withdrawal processing costs you time and money. Processing a single withdrawal request manually takes 15+ minutes — verifying the order, drafting confirmation emails, generating PDF receipts, and coordinating refunds. That's time your team could spend on growth.
Don't wait for a fine to take action. Get compliant today.
3 Clicks. 14 Days. Fully Compliant.
The WBaas widget enables your customers to withdraw from their contract in just 3 clicks — no login required, no forms to download, no waiting for support.
Customer clicks withdrawal button
Customer enters order ID + email. No login required.
Confirm withdrawal details
Customer reviews order and confirms. System validates 14-day period.
PDF sent + Webhook triggers
PDF confirmation emailed to both parties. Refund webhook fires automatically.
Key differentiator: Customers don't need to log in. Just order ID + email.
Everything You Need for EU Compliance
Complete solution for managing withdrawal requests — from widget to webhook.
Embedded Widget
Add a "Withdraw from contract here" button to your store with a single script tag. Instant compliance, EU-approved wording.
Learn moreAutomatic Validation
Checks if the withdrawal request is within the 14-day cooling-off period. No manual review needed.
Learn morePDF Generation
Creates legally compliant PDF receipts with timestamp, order ID, and withdrawal declaration.
Learn moreEmail Notifications
Sends confirmation emails to both customer and merchant instantly. Both parties informed in seconds.
Learn moreWebhook Integration
Triggers automated refund in Shopify, Stripe, PayPal, or your custom ERP. Zero manual processing.
Learn moreAnalytics Dashboard
Real-time metrics on withdrawal rates, peak periods, and customer patterns. Data-driven insights.
Learn moreWorks With Your Stack
Whether you use Shopify, WooCommerce, or a custom solution — WBaas integrates in minutes.
Easy integration in minutes — no coding required
Trusted by EU Merchants
"We were dreading the June 2026 deadline. WBaas made it painless — the widget was installed in 10 minutes and our withdrawal process is now fully automated."
"The webhook integration with Shopify is flawless. Every withdrawal automatically triggers a refund — no more manual processing for my team."
"Compliance was a black box for us. WBaas gave us peace of mind — the PDF receipts, audit logs, everything is handled automatically."
Built for EU Compliance from Day One
Every requirement of EU Directive 2023/2673 built into the platform.
Directive 2023/2673
"Withdraw from contract here" button, exact wording required by EU law
Accessible 24/7
Widget available on customer area/order page at all times
No Dark Patterns
Simple 3-step process, no manipulation or friction
Durable Medium
PDF confirmation sent instantly to customer email
14-Day Window
Automatic validation, rejects requests outside the period
GDPR Compliant
Data processed in EU, no third-party sharing, full data portability
Audit Trail
Tamper-evident logs for every withdrawal
Simple, Transparent Pricing
Choose a plan that fits your business. No per-withdrawal fees.
Enterprise
Unlimited orders
- Everything in Professional
- Dedicated manager
- Custom integrations
- SLA guarantee
- Unlimited orders
Alternative: €2 per withdrawal — no monthly minimum